Privacy policy

PRIVACY POLICY

Last updated: September 8, 2026

VUMINOUS is operated by OMNESSA LLC (“VUMINOUS,” “we,” “us,” or “our”).

This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit our website, make a purchase, communicate with us, create or use an account, or otherwise interact with our services.

By using our website and services, you acknowledge the practices described in this Privacy Policy.


1. PERSONAL INFORMATION WE COLLECT

Depending on how you interact with VUMINOUS, we may collect information such as:

• Name
• Email address
• Shipping and billing address
• Telephone number when provided
• Order and transaction information
• Product preferences and shopping activity
• Customer service communications
• Account information
• Device and browser information
• IP address and approximate location
• Website activity and interaction data
• Marketing and advertising preferences

Payment information is processed through Shopify and applicable payment service providers. We do not require customers to send full payment card information directly to us by email or customer service message.


2. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

• Process and fulfill orders
• Process payments and refunds
• Provide shipping and tracking information
• Manage customer accounts
• Provide customer support
• Communicate about orders and services
• Prevent fraud and protect our website
• Improve our products, website, and customer experience
• Measure website and marketing performance
• Personalize content and advertising where permitted
• Send marketing communications where permitted
• Meet legal, tax, accounting, regulatory, and compliance obligations


3. SHOPIFY

Our online store is powered by Shopify.

Shopify provides the ecommerce infrastructure that enables us to offer our products and services, including storefront, checkout, customer accounts, order processing, and related functionality.

Shopify may collect and process personal information in connection with these services according to its own privacy practices and applicable agreements.


4. PAYMENT PROCESSING

Payments may be processed by Shopify or other authorized payment service providers.

Payment providers may collect information necessary to authorize and process transactions, prevent fraud, comply with financial regulations, and provide payment services.

Their handling of personal information may also be governed by their own privacy policies.


5. COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to:

• Operate essential website functions
• Remember preferences
• Understand website usage
• Measure performance
• Improve our services
• Prevent fraud
• Support analytics
• Measure and personalize advertising where permitted

Where required, privacy choices and consent mechanisms are provided through our website.


6. ANALYTICS AND ADVERTISING

We may use analytics, advertising, and marketing services to understand how visitors interact with our website and to measure or improve our advertising.

These services may include platforms provided by companies such as Google, Meta, TikTok, Shopify, and other service providers we use from time to time.

Depending on your location, you may have the right to limit certain uses or disclosures of personal information for targeted advertising, cross-context behavioral advertising, or similar purposes.

Where applicable, you can exercise available choices through the privacy controls on our website.


7. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to service providers and business partners when reasonably necessary to operate our business, including:

• Shopify
• Payment processors
• Shipping and logistics providers
• Analytics providers
• Advertising and marketing platforms
• Customer service providers
• Technology and hosting providers
• Fraud prevention and security providers
• Professional advisers
• Government authorities or other parties where required by law

We may also disclose information in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable law.


8. YOUR PRIVACY CHOICES

Depending on where you live, you may have rights regarding your personal information, which may include the right to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Obtain a copy of certain information
• Opt out of certain targeted advertising or data sharing
• Withdraw consent where processing is based on consent
• Appeal certain privacy decisions where applicable

These rights may be subject to exceptions and verification requirements under applicable law.


9. YOUR PRIVACY CHOICES / DATA SHARING OPT-OUT

For residents of jurisdictions where applicable privacy laws provide opt-out rights, VUMINOUS provides privacy controls through our website.

Eligible visitors may use the “Your Privacy Choices” link available on our website to manage applicable data-sharing or advertising preferences.


10. MARKETING COMMUNICATIONS

If you choose to receive marketing emails from VUMINOUS, you may unsubscribe at any time by using the unsubscribe link included in our marketing emails.

You may continue to receive non-marketing communications necessary for your orders, account, customer service requests, or other transactions.


11. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, and meeting legal, tax, accounting, and regulatory obligations.

Retention periods may vary depending on the type of information and applicable requirements.


12. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.


13. CHILDREN'S PRIVACY

Our products and services are not directed to children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter.


14. INTERNATIONAL DATA PROCESSING

Our business, service providers, customers, and technology infrastructure may operate in different countries.

As a result, personal information may be processed or stored outside the jurisdiction in which it was originally collected, subject to applicable legal requirements and safeguards.


15. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We are not responsible for the privacy, security, content, or practices of third-party websites. We encourage you to review their privacy policies before providing personal information.


16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, legal requirements, or privacy practices.

The latest version will be posted on our website with the updated date.


17. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or a privacy request, please contact:

VUMINOUS
Operated by OMNESSA LLC

Email: support@vuminous.com

California, United States